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Optimizing Infrastructure and Performance
at Scale for a Leading Global Law Firm
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Concurrent Users Successfully Validated
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Production-Ready Infrastructure Specifications Delivered
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Improvement in Database Efficiency Under Peak Load

OVERVIEW
A global law firm was gearing up for the launch of their Thomson Reuters Elite 3E system. Aware of the crucial need for stable performance during high-demand billing and operational periods, they joined forces with STS to conduct extensive load and performance testing. Utilizing JMeter, STS replicated realistic peak scenarios to pinpoint infrastructure requirements, enhance SQL performance, and ensure resilient, scalable functionality. This partnership instilled confidence in the firm’s production readiness, assuring that essential workflows would operate seamlessly, even under considerable strain.
CLIENT
Leading Global
Law Firm
IMPACT
Optimized Infrastructure and Reliable Performance Under Peak Load
INDUSTRY
Legal Services

SERVICES STS OFFERED
Performance Testing
CHALLENGE
Ensuring Scalability & Reliability of Elite 3E During Peak Load Conditions
A leading global law firm needed assurance that their Thomson Reuters Elite 3E environment could handle peak operational demands reliably. Without thorough load and performance testing, the firm faced potential performance bottlenecks, system downtime, and unstable user experiences during critical billing cycles.
Untested Infrastructure Risks
Without thorough testing, unverified infrastructure configurations posed a risk of downtime and system instability during peak operations.
Performance Bottlenecks
Initial testing uncovered database inefficiencies and infrastructure slowdowns that could degrade system performance and disrupt user experience
Uncertain Scalability
The absence of defined scalability benchmarks led to uncertainty about whether the system could reliably support high user loads.



Recognizing the importance of stable, scalable infrastructure, the firm partnered with STS for rigorous performance testing and detailed infrastructure validation. Leveraging specialized methodologies, STS proactively identified optimization opportunities and delivered fully validated, production-ready recommendations. Let’s explore the specific solutions implemented and the measurable impacts achieved.
SOLUTION
Performance Testing & Infrastructure Optimization for Elite 3E
STS conducted comprehensive load and performance testing to ensure the client’s Thomson Reuters Elite 3E system could handle peak business demands. Through scalability testing, database optimization, and infrastructure validation, STS delivered production-ready system specifications, ensuring a seamless transition to go-live.
STS’s rigorous performance testing gave us the confidence to go live with a fully optimized and scalable system. Their detailed insights and infrastructure recommendations ensured system reliability under peak loads.
STS implemented a detailed strategy to address the firm’s challenges:
End-to-End Performance Testing
STS executed performance tests using Apache JMeter, simulating up to 650 concurrent users performing business-critical operations, including bill printing, invoice processing, and system navigation. This approach validated system responsiveness and scalability under real-world conditions.
Cross-Functional Impact
By addressing performance bottlenecks and ensuring optimal system configurations, STS’s testing directly impacted cross-functional teams, including IT, finance, and operations. This resulted in:
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Faster transaction processing for financial workflows.
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More reliable system navigation for end users.
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Proactive performance monitoring strategies for future scalability.

Infrastructure Optimization & Resource Planning
STS provided production-ready infrastructure specifications, including:
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Scaling the EDG Template Server to 16 cores and 32 GB memory for improved throughput.
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Optimizing SQL queries, reducing peak CPU utilization by 50%.
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Load balancing Web APIs across multiple instances to improve performance.
With STS’s solutions in place, the firm successfully validated its Elite 3E system for production, ensuring reliable performance, optimized infrastructure, and smooth scalability for future growth. Let’s explore the transformative results of this successful engagement.
RESULTS
Scalable & Performance-Optimized Elite 3E System
STS’s performance testing and infrastructure optimization enabled the law firm to achieve a scalable, production-ready, and highly efficient Thomson Reuters Elite 3E system. STS ensured seamless business operations, optimized performance, and resource efficiency under peak workloads by conducting rigorous load testing, database tuning, and system scalability assessments.
The engagement delivered substantial improvements in system performance and business operations:
Validated Infrastructure for 650+ Concurrent Users
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Delivered fully optimized production-ready configurations to support real-world business demands.
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Ensured system stability under peak load conditions, including intensive bill printing and invoice processing workflows.

“STS’s rigorous performance testing allowed us to confidently move forward with our Elite 3E system, knowing it could handle peak business demands. Their insights into scalability and optimization were invaluable to ensuring long-term system reliability.”
Optimized System Performance & Resource Utilization
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SQL query optimizations reduced database CPU utilization by 50%, preventing performance slowdowns.
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Load balancing across Web API instances improved response times and eliminated system bottlenecks.

Long-Term Scalability & Business Efficiency
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Provided a scalability roadmap, ensuring the firm could handle future growth seamlessly.
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Reduced the risk of downtime and performance failures during high-traffic operational periods.
By leveraging JMeter load testing, database performance tuning, and infrastructure scaling, STS ensured that the law firm’s Elite 3E platform was optimized for high availability, peak performance, and seamless scalability. These insights will continue to drive long-term system reliability and business success as the firm expands its operations.

Transform Your System’s Performance – Partner with STS Today!
Inspired by this success story and want to ensure your system’s performance, scalability, and reliability? Connect with the experts at STS to optimize your infrastructure, eliminate bottlenecks, and validate performance before your next big go-live.