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Our take on quality assurance: At the heart of our philosophy Is the belief that quality should be the cornerstone of every product, every project, and every partnership we enter into.
STS Privacy Policy
Effective Date: July 14, 2024
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STS (“we”, “our”, or “us”) is committed to protecting the privacy of our clients, partners, and users. This Privacy Policy explains how we collect, use, and protect personal information in accordance with applicable Canadian privacy legislation, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA), as well as provincial legislation in Quebec, British Columbia, and Alberta.
1. Information We Collect
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We may collect personal information, including but not limited to:
• Name, email address, and contact information
• Company name and job title
• IP address, browser, and device metadata
• Information submitted through forms on our website
• Usage data from analytics tools (e.g., Google Analytics)
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2. How We Use Your Information
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We use your personal information to:
• Respond to inquiries and deliver requested services
• Manage and maintain client relationships
• Improve our website, services, and user experience
• Conduct marketing communications (where permitted by law)
• Meet legal and contractual obligations
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3. Consent
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We rely on the following forms of consent:
• Express consent when you voluntarily provide information (e.g., via contact forms)
• Implied consent through continued use of our website or services
• Legal or contractual obligations, in limited cases
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You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal requests can be submitted by contacting us (see Section 10).
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4. Provincial Compliance
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STS complies with applicable Canadian privacy laws, including:
• PIPEDA (Personal Information Protection and Electronic Documents Act – Federal)
• Quebec – Act Respecting the Protection of Personal Information in the Private Sector
• British Columbia – Personal Information Protection Act (PIPA)
• Alberta – Personal Information Protection Act (PIPA)
We uphold your rights of access, correction, and consent withdrawal under these laws.
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5. Sharing of Information
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We do not sell your personal information. We may share your data with:
• Trusted service providers (e.g., hosting providers, analytics platforms)
• Legal or regulatory authorities, when required by law
All third parties are contractually obligated to protect your information.
6. Cross-Border Data Transfers
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Some personal data may be processed or stored outside of Canada, including in the United States. When this occurs, we implement appropriate safeguards (e.g., data processing agreements) to ensure compliance with Canadian privacy standards.
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7. Cookies and Analytics
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Our website uses cookies and third-party analytics tools to:
• Understand how users interact with our site
• Improve performance, usability, and services
You can manage or disable cookies in your browser settings. Optional cookies can also be declined via our cookie consent banner.
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8. Data Retention
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We retain personal data only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with applicable legal or contractual obligations
Once no longer needed, personal data is securely deleted or anonymized.
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9. Your Rights
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You have the right to:
• Access your personal information
• Request corrections to inaccurate or outdated data
• Withdraw consent for data processing (where applicable)
To exercise these rights, contact us at:
Email: quality@teamsts.ca
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10. Contact Us
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If you have any questions or concerns about this policy or your personal information, please contact us at:
Email: quality@teamsts.ca
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11. Changes to This Policy
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We may update this Privacy Policy to reflect legal, operational, or technological changes. The most current version will always be available at: